Terms and conditions

Welcome to Mumbai Chai & Snacks! Please read the following terms and conditions carefully before using our website and purchasing our products. By using our website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or purchase our products.

Products: Mumbai Chai & Snacks specializes in speciality chai retail sales on Amazon, Myntra, and other premium online platforms. Our chai is handpicked from the tea estates of Assam and carefully selected to ensure the highest quality and taste. We also offer snacks to accompany our chai.

Orders: When you place an order with Mumbai Chai & Snacks, you agree to pay the full amount for the products, including any applicable taxes and shipping costs. We accept payment through our payment gateway partner, and we reserve the right to cancel any order that we suspect to be fraudulent or illegal.

Shipping: We will ship your order to the address you provide at the time of purchase. We are not responsible for any delays or damage that may occur during shipping. You will receive a tracking number once your order is shipped, and you can use this to track your order.

Returns and Refunds: We do not accept returns or offer refunds on any of our products unless the product is defective or damaged. If your product is defective or damaged, please contact us within 48 hours of receiving the product, and we will arrange for a replacement or refund.

Intellectual Property: All content on our website, including text, images, logos, and graphics, is the property of Mumbai Chai & Snacks and is protected by copyright and other intellectual property laws. You may not use our content without our express written consent.

Disclaimer of Warranties: Mumbai Chai & Snacks provides our products and services “as is” and “as available.” We make no warranties or representations of any kind, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

Limitation of Liability: Mumbai Chai & Snacks will not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages arising from the use of our products or website.

Indemnification: You agree to indemnify and hold Mumbai Chai & Snacks and its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of our products or website.

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms and conditions shall be resolved in the courts located in Mysuru, Karnataka.

Modification: We reserve the right to modify these terms and conditions at any time, without prior notice. By continuing to use our website or purchase our products, you agree to be bound by the modified terms and conditions.

Thank you for choosing Mumbai Chai & Snacks!